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I have a suggestion/idea for making it easier for staff/community managers to attend to new players. What if when a new player joins, a message pops up stating the name of the community manager/staff stating that if they need help/have questions, they can send a personal message to the community manager/staff. Might not be the biggest of changes, but in my opinion it would make it way easier for staff to keep up with who is new and not. Greetings Reklessly!